Cancellation policy

Store: Leonidiz.com

At Leonidiz, we want every purchase to be a confident and convenient experience. Please review the following policy before placing an order, particularly if you select a recurring subscription.

1. Purchase Options

Leonidiz offers the following purchase options on elig

ible products:

One-Time Purchase

One-time purchases are charged at checkout and do not automatically renew. Customers may purchase eligible products whenever needed without enrolling in a subscription.

Subscribe & Save

Eligible products may be available through a recurring subscription at the price and delivery frequency displayed at checkout. Subscription orders automatically renew according to the selected schedule until the subscription is canceled.

By selecting a subscription, you authorize Leonidiz and its payment processing providers to charge your selected payment method for recurring orders, including applicable shipping charges and taxes, as disclosed at checkout.

Any subscription discount, promotional offer, or savings will be displayed before you complete your purchase. Subscription prices and delivery schedules are subject to the terms presented at checkout.

2. Order Cancellation Requests

Customers who wish to cancel an order must submit their request as soon as possible after placing it.

Before fulfillment: If an order has not entered processing or fulfillment, we will make reasonable efforts to cancel it. Cancellation is not guaranteed once fulfillment activities have begun.

After fulfillment or shipment: Orders that have already been processed, fulfilled, or shipped cannot be canceled through the standard order-cancellation process. Customers may contact us for assistance, subject to our applicable Return & Refund Policy and any rights provided by law.

Submitting a cancellation request does not automatically confirm that an order has been canceled. Customers should wait for written confirmation from Leonidiz before considering an order canceled.

3. Subscription Cancellation Policy

Customers may cancel their Leonidiz subscription at any time. We do not require customers to maintain an active subscription for a minimum number of billing cycles unless a specific offer clearly discloses different terms before enrollment.

How to cancel a subscription

Customers may cancel by either of the following methods:

• Online: Log in to the customer account associated with the subscription, access the subscription management section, and follow the cancellation instructions.

• Customer support: Contact Leonidiz through the contact information provided on Leonidiz.com and request subscription cancellation.

Customers should receive confirmation once their subscription cancellation has been completed. If online cancellation is unavailable, please contact customer support for assistance.

Important: Canceling a subscription stops future recurring orders after the cancellation takes effect. It does not automatically cancel an order that has already been generated, charged, or entered fulfillment.

4. Subscription Billing and Order Processing

Subscription orders are generated according to the billing and delivery frequency selected at checkout.

By enrolling in a subscription, customers acknowledge that:

• Recurring charges will occur according to the subscription terms disclosed at checkout.

• A subscription order may be generated and charged before the customer completes a cancellation request.

• Canceling a subscription does not automatically reverse a payment for an order that has already been generated.

• An order that has already entered processing or fulfillment may continue through shipment even if the subscription is subsequently canceled.

• Customers are responsible for reviewing their upcoming subscription orders and submitting cancellation requests before the next order is generated whenever possible.

Leonidiz will not treat a subscription cancellation as a retroactive cancellation of an existing order. However, customers may contact us if they believe an order was charged incorrectly or processed after a cancellation had already taken effect.

5. Subscription Cancellation and Refunds

Canceling a subscription does not, by itself, qualify a customer for a refund of previous payments or an order already processed.

Subscription orders are subject to the same applicable return, refund, and product eligibility requirements disclosed in our Return & Refund Policy. Where permitted by law, payments for properly authorized orders that have already been processed are not automatically refundable solely because a customer later cancels their subscription.

If a customer believes they were charged after a valid cancellation, received an unauthorized charge, or encountered a billing error, they should contact Leonidiz so the transaction can be reviewed.

Nothing in this policy limits any refund, cancellation, or other rights that customers may have under applicable law.

6. Customer Responsibility

Customers are responsible for maintaining accurate account, billing, shipping, and contact information. Customers should review their subscription frequency, upcoming order dates, and payment details to help prevent unwanted orders or billing interruptions.

Removing a payment method, deleting a customer account, or discontinuing use of a product does not necessarily cancel an active subscription. Customers must complete the subscription cancellation process to stop future recurring orders.

7. Contact Us

For questions regarding purchase options, order cancellations, subscriptions, or billing concerns, please contact Leonidiz through the contact information available at Leonidiz.com.

We appreciate your business and are committed to providing a transparent and reliable shopping experience.